Our products are available for purchase online on this site and at our home location at 1 Morningside Drive, Topsfield MA 01983.

Good llama candles can be found at the following locations.

Post Road Framers, 225 Newburyport Turnpike, Rowley, MA.

18 Friends Street, 18 Friends Street, Amesbury, MA

Paisley Farm, 189 Washington Street, Boxford, MA (December 1-24)

The Haverhill Farmer's Market 10 Church Street, Bradford Commons, Haverhill, MA (Saturday June 20, October 23, 2026)

The Salem NH Farmers Market, Salem NH
Winter Market Sundays from 10-1 November- April, Fisk School, Salem, NH
Summer Market Sundays from 10-2 May 3-October 25, Dicks Parking lot, Rockingham Mall (across from Pressed Cafe)

North Andover Farmers Market 120 Main Street, North Andover, MA. (Sundays 10-1 June 20- October 3, 2026). We will be there every other week.

The Chelmsford Winter Farmers Market, Weston Nurseries, 160 Pine Hill Road, Chelmsford, MA (Saturdays 10-1 February 21 & 28, 2026)

Strawberry Festival Saturday, June 13 (10-4) Topsfield, Commons

Olde Ipswich Days Rt. 1A Ipswich, MA July 24-26 (Friday (10-5), Saturday (10-5) Sunday (10-4))

Boxford Apple Festival Saturday, September 16 (10-3) Topsfield Road, Boxford, MA

Artisan Market at the Mills Sunday, May 31, (10-4) 50 High Street, behind West Mill

While many candles burn brightly and smell good enough to eat, they are leaching toxic chemicals into the air that you are inhaling. While your olfactory senses may be in a state of nirvana, your body is being bombarded with dangerous chemicals. The Good Llama is committed to creating a healthy candle that treads lightly on the environment.

Our candles are vegan and made entirely with renewable resources. They are made from pure ingredients and high end fragrance oils and essential oils. We use 100% pure soy, lead-free cotton wicks and our jars are recycled Spanish glass from San Miguel, Spain. Please repurpose our jars. Our candles burn cleanly and slowly, producing very little soot. We want you to love our candles as much as we do.

If you don't like a candle, not to worry. We accept exchanges and returns for unlit, unused candles. Please ship them back to us at our address:

The Good Llama Co.
1 Morningside Drive
Topsfield, MA 01983

Make sure to include your name and address. For exchanges, please let us know which item(s) you'd like. If your candle is as good as new, return it for a full refund or exchange. The shipping fees will be covered by you.

We aren't able to accept returns on partially used items (lit candles, etc).

Once you receive a shipping notification please allow 24 hours for your tracking number to start working- it needs to get picked up and scanned in at a UPS location.

Occasionally items don't get scanned in properly. If it has been past the projected delivery date and you haven't received your item and the tracking isn't working, please let us know.

If an item is marked as "Delivered" and you have not received it, here are our suggested next steps:

Verify the shipping address is correct and that you have a mailbox with your name on it. Check in with anyone else that might have received the package for you (ie. roommate, family member, neighbor etc). Bring the tracking to your local UPS office to see if they're holding it or they have any further information. If it has been 21 days after shipment and you've done steps 1-3 send us a message to let us know.

Orders are usually processed and shipped within 3-5 business days, depending on the nature of the order it may take up to 2 weeks. Items returned to sender because of a customer address error will be recharged the shipping rate.

If you realize a mistake was made after you placed your order, don't panic. Shoot us an email and we will do our best to make it right.

Thank you for understanding.

Once you receive a shipping notification please allow 24 hours for your tracking number to start working- it needs to get picked up and scanned in at a UPS location.

Occasionally items don't get scanned in properly. If it has been past the projected delivery date and you haven't received your item and the tracking isn't working, please let us know.

If an item is marked as "Delivered" and you have not received it, here are our suggested next steps: Verify the shipping address is correct and that you have a mailbox with your name on it. Check in with anyone else that might have received the package for you (ie. roommate, family member, neighbor etc). Bring the tracking to your local UPS office to see if they're holding it or they have any further information. If it has been 21 days after shipment and you've done steps 1-3 send us a message to let us know.

Orders are usually processed and shipped within 3-5 business days, depending on the nature of the order it may take up to 2 weeks. Items returned to sender because of a customer address error will be recharged the shipping rate.

If you realize a mistake was made after you placed your order, don't panic. Shoot us an email and we will do our best to make it right.

Thank you for understanding.

Yes, we offer customization on select furniture pieces. Please contact us to discuss your specific customization requirements.

Delivery times and charges may vary depending on your location and the item's size. You can find detailed information on delivery options and costs during the checkout process.

We will replace all products that arrive broken. Please contact us (via email ljbyman@gmail.com) and include a picture of the product, and a list of what needs to be replaced. We will get you a replacement shipped out ASAP.

When your candle arrives it may have "frosty" white patches or slight discoloration. This is a result of temperature changes during shipping, and is a totally natural characteristic of soy wax. Luckily, it does not effect the burn or smell of your candle. If you are unhappy with the appearance we can exchange it for a new candle. Keep in mind that we cannot guarantee it won't happen again.

If you received a candle you did not order or one is missing from your order we apologize! Please email us and let us know the item you are missing or need exchanged. You may keep any product we may have shipped to you by accident.