Refund Policy

 

Don't Like the Scent?

If you don't like a candle, not to worry. We accept exchanges and returns for unlit, unused candles.  Please ship them back to us at our address:

The Good Llama Co.
1 Morningside Drive
Topsfield, MA 01983

Make sure to include your name and address. For exchanges, please let us know which item(s) you’d like. If your candle is as good as new, return it for a full refund or exchange. The shipping fees will be covered by the you.

We aren’t able to accept returns on partially used items (lit candles, etc).