Refund Policy

Don't Like the Scent?

If you find that one of our candles is just not right for you, not to worry! We do accept exchanges and returns for unlit, unused candles and tarts. Please ship them back to us at our address:

The Good Llama Co.
1 Morningside Drive
Topsfield, MA 01983

Make sure to include your name and address. For exchanges, please let us know which item(s) you’d like.  If your item is unused, you can return it for a refund or exchange. We don’t cover shipping on returns and exchanges, so these costs will be deducted.

We aren’t able to accept returns on partially used items (lit candles, etc).